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Shipping & Policies

Delivery Policy

Delivery Policy
Orders Monday - Friday:
Orders must be received before 1:30 p.m. in the recipient's time zone to assure same-day delivery. Orders received after that time will be delivered the following day.


Orders Saturday:
Orders must be received before 11:00 a.m. in the recipient's time zone to assure same-day delivery. Orders received after that time may be delivered the following day business day


Orders Sunday and Public Holidays:
We are unable to make deliveries on Sundays and Public Holidays. Deliveries requested on this day will be delivered the following business day.


These cut off times do not apply to busy floral events including (but not limited to) Mother's Day, Valentine's Day and Christmas. Please check with us for the order cut off times for these days.


While we try to deliver your order at the requested time, it is not possible to guarantee that these times will be achieved. There are often local reasons why an order can not be delivered within your preferred time frame (for example, courier delivery times). If the flowers are for a timed event (for example, a funeral or business location), we will do our best to assist. However, we strongly recommends that you provide us with an alternative address so the flowers can be delivered elsewhere if too late for the timed event.


Warrawong Florist will try our best to ensure your flowers are delivered on time to the right location. Delivery of orders to rural route addresses, secured buildings or cemeteries cannot be guaranteed. We do not deliver to PO BOX or LOCKED BAG addresses. Unfortunately, we cannot offer same day delivery or deliver to some locations due to their remoteness. Some deliveries may be required to be collected from the nearest Warrawong depo, if this is the case the recipient will be notified.




We offer free shipping to the following suburbs within the Illawarra:

Warrawong 2502, Port Kembla 2505, Lake Heights 2502, Berkeley 2506, Figtree 2525, Cordeaux Heights 2526, Farmborough Heights 2526, Unanderra 2526,Kembla Grange 2530, Dapto 2530, Kanahooka 2530, Horsley 2530,Penrose 2530, Albion Park 2527, Albion Park Rail 2527, Dunmore 2529, Primbee 2502, Windang 2528, Lake Illawarra 2528, Warilla 2528, Mt Warrigal 2528, Barrack Heights 2528, Barrack Point 2528 Oak Flats 2529, Blackbutt 2528, Flinders 2528, Shellharbour 2529, Shell Cove 2529, Dunmore 2529, Minnamurra 2533, Bombo 2533, Kiama Downs 2533, Kiama 2533, Kiama Heights 2533,


Substitution Policy
Occasionally, substitutions may be necessary to create your bouquet due to the availability of certain flowers in various parts of the country. Care is taken to maintain the style, theme and colour scheme of the arrangement, using flowers of equal value. Additionally, the substitution of certain items may be necessary due to increased demand, especially during major holidays such as Christmas, Valentine's Day and Mother's Day. In single-flower bouquets and arrangements, such as an all rose bouquet, or orchids, we will make every attempt to match the flower type, but may substitute with another colour.